Clients - Expectations
Whatever the service you decide to hire us for, you are entitled to receive a high level of quality. Some examples:
True partnership
At ProfilerConsulting, we pride ourselves in being a real partner to our clients. We are willing to truly analyse and understand your organisation and its needs as well as proactively help you find solutions to them. ProfilerConsulting is willing to anticipate your needs as much as possible and by doing so, accompany your growth.
A detailed proposal of collaboration is submitted to you in order to define the scope of the services to be provided and the fees and expenses to be charged for the services rendered as well as the timing we agreed upon. This implies that you should provide ProfilerConsulting with a full and accurate description of your organisation, its business needs and culture along with any other relevant information for the successful completion of the assignment.
A dedicated single point of contact ensures a long term relationship based on the understanding of your company and on mutual trust. We want to establish clear and open communication with our clients by telling them our findings rather than what they want to hear.
The highest quality of services
ProfilerConsulting will provide its clients with top-end quality services. We propose exclusive tailor-made solutions to each situation and put every effort in successfully completing our assignments – “failure is not an option”.
By its very nature, an executive search mission, for example, implies that you divulge highly sensitive information about your company. We will never compromise this information and will only use it in strict confidentiality for the purposes of conducting the assignments. We offer our clients the highest standard of professionalism based on deontology, ethics and confidentiality.
By hiring our retained services for executive search (for instance) you benefit from 2 warranties:
We are not a CV provider, presenting you with any candidate; we indeed want to find the perfect match in terms of expertise (hard skills) and personality (soft skills). We will ensure that the whole negotiation process goes smoothly and that the chosen candidate swiftly moves into your structure.
True partnership
At ProfilerConsulting, we pride ourselves in being a real partner to our clients. We are willing to truly analyse and understand your organisation and its needs as well as proactively help you find solutions to them. ProfilerConsulting is willing to anticipate your needs as much as possible and by doing so, accompany your growth.
A detailed proposal of collaboration is submitted to you in order to define the scope of the services to be provided and the fees and expenses to be charged for the services rendered as well as the timing we agreed upon. This implies that you should provide ProfilerConsulting with a full and accurate description of your organisation, its business needs and culture along with any other relevant information for the successful completion of the assignment.
A dedicated single point of contact ensures a long term relationship based on the understanding of your company and on mutual trust. We want to establish clear and open communication with our clients by telling them our findings rather than what they want to hear.
The highest quality of services
ProfilerConsulting will provide its clients with top-end quality services. We propose exclusive tailor-made solutions to each situation and put every effort in successfully completing our assignments – “failure is not an option”.
By its very nature, an executive search mission, for example, implies that you divulge highly sensitive information about your company. We will never compromise this information and will only use it in strict confidentiality for the purposes of conducting the assignments. We offer our clients the highest standard of professionalism based on deontology, ethics and confidentiality.
By hiring our retained services for executive search (for instance) you benefit from 2 warranties:
- Off-limit clause in which we forbid ourselves to actively approach employees of your company during a period of 1 year;
- Free replacement clause which means that if during a period of 6 months after being hired, the chosen candidate terminates the engagement on his/her initiative or if the client company terminates the engagement on their initiative, ProfilerConsulting shall seek a replacement for the same function at no cost whatsoever. (cf. our General Terms & Conditions for more details).
We are not a CV provider, presenting you with any candidate; we indeed want to find the perfect match in terms of expertise (hard skills) and personality (soft skills). We will ensure that the whole negotiation process goes smoothly and that the chosen candidate swiftly moves into your structure.